Moisture Mapper International, Inc. was founded in 2005 by a group of professionals that recognized a need in the property insurance industry for a common platform that could effectively document and communicate all aspects of the water mitigation “process” on both residential and commercial properties. Our initial management team brought 75 + years of combined experience in residential and commercial water mitigation project management, restoration contracting and consulting, water mitigation equipment manufacturing, contractor network management and insurer “managed program” development.
Our web based software provides the necessary process management tools to track water mitigation locally, regionally or nationally. It also includes extensive reporting capability by job, contractor, adjuster, etc. It captures trends on a wide variety of key elements such as average indemnity, equipment costs per job, costs per cubic feet and per square feet, open file time and much more. Secure access is available from any internet portal.
Moisture Mapper has grown substantially serving the property industry’s quest for better documentation, estimate accuracy and cost evaluation. We developed our first level of integration with Xactware® and XactAnalysis® in early 2011 and continue to fine tune our mutual data integration across several products to better serve our common customer base.
We have been on the forefront in developing mobile platforms as that technology developed, as well as constantly updating our contractor documentation tools in order to speed the workflow between mitigation claim assignments generated by insurer clients and enabling real time and after action data communication by restoration contractors.
As we grew from a few contractor users, to several thousand, we also recognized the need for and developed integration with multiple CRM (client management) systems; further enhancing communication options and work flow between contractor administrative staff with field employees.
Due to Moisture Mapper’s growth and recognition of the necessity to keep up with rapid changes in software, our large IT staff is able to keep up with these demands plus take on quickly deliver various customization projects requested by insurers or contractors.